Cookies

Introduction

Bridge (“we”, “us” or “our”) use cookies and similar tools across our websites to improve their performance and enhance your experience. This policy explains how we do that.

What is a cookie?

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, which enables the website to tailor its offerings to your preferences when you visit it.

There are two main types of cookies:

  • A session cookie only exists for the duration of your visit to a website. They recognise your computer or smartphone as you move between pages. These cookies can be used, for example, to maintain secure logins.
  • A persistent cookie stays on your device for a set period of time and can be used, for example, to remember you when you next visit the website.

The source of each cookie also varies. Some cookies are owned and created by Bridge ('first-party' cookies), but others are supplied by independent companies ('third-party' cookies).

Cookies are NOT viruses, any kind of malware, programs or applications. Cookies can't see the files on your computer.

The cookies used on Bridge website fall into three categories:

  1. Strictly necessary
  2. Performance
  3. Content distribution

What all of this means is that you get the best possible user experience and relevant information based on your needs.

  1. Strictly necessary cookies

Strictly necessary cookies let you move around the website and use essential features such as secure areas.

We use strictly necessary cookies to:

  • Remember information that you have entered on web order forms when you visit different pages in a the same session
  • Balance the overall volume of website visitors between our computer servers

These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.

 

Name

Purpose

Expiry

Resolution

Used to ensure the correct version of the site is displayed to your device.

N/A

Session

Used to track your user session on our website.

N/A

 

Live Chat: Tawk.to

Third Party / Sub Processor

Purpose

Digital Ocean

Data hosting, MTA email hosting

AWS Amazon

Data hosting

Twilio Inc.

Communications technology partner

Google Inc.

Google Cloud Platform

Loggy

Cloud analytics provider

Apple Inc.

App store distribution

 

Talk.to Data collection

We ask for each live chat users to supply their name, email address and telephone number. This is used as reference, incase the chat closes unexpectedly.

Contact details are stored for 24 months and then deleted. Data is not shared with any third party for advertising purposes.

  1. Performance cookies

Performance cookies collect aggregated information about how visitors use our website, e.g., which pages visitors go to most often, how long they stay, and whether they get error messages. This information is useful to Specsavers so that we understand how visitors experience our site and it is used to formulate improvements to the website.

Performance cookie information is aggregated and does not identify individuals.

Google

Name

Purpose

Expiry

_ga

Used to distinguish users.

2 years

_gid

Used to distinguish users.

24 hours

_gat

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

1 minute

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

90 days

 

  1. Content distribution cookies

Bridge employs CandidateID email cookies to supply you with tailored communication and real time service provision, i.e., bespoke content distribution based on your email and onsite interactions.

No data is shared with any other affiliated partner, e.g., sold on for advertising purposes.

Cookie

Type

Duration

Description

ARRAffinitySameSite

Necessary

Session

This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.


Require for Candidate.ID functionality.

ARRAffinity

Necessary

Session

This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.


Require for Candidate.ID functionality.

cbMapperId

Necessary

1 day

This cookie is used to track the Candidate.ID campaign interactions

cid

Necessary

2 years

This cookie is used to reference a Candidate.ID profile and issue tailored email & SMS communications

emailChannelId

Necessary

1 day

This cookie is used to reference a Candidate.ID campaign

workFlowId

Necessary

1 day

Description

 

  1. Hubspot

 

Cookie

Type

Duration

Description

hs_opt_out

Necessary

6 months

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.

hs_do_not_track

Necessary

6 months

This cookie can be set to prevent the tracking code from sending any information to HubSpot.

intial_opt_in

Necessary

7 days

This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.

cookie_cat_prefcookie_cat_pref

Necessary

6 months

This cookie is used to record the categories a visitor consented to.

gpc_banner_dismiss

Necessary

180 days

This cookie is used when the Global Privacy Control banner is dismissed.

ab_test

Necessary

Session

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

key

Necessary

14 days

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.

messages-is-open

Necessary

30 mins

This cookie is used to determine and save whether the chat widget is open for future visits.

hide-welcome-message

Necessary

1 day

This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.

hsmem

Necessary

7 days

This cookie is set when visitors log in to a HubSpot-hosted site.

membership-csrf

Necessary

Session

This cookie is used to ensure that content membership logins cannot be forged.

langswitcher

Necessary

2 years

This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.

cfruid

Necessary

Session

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies.

cf_bm

Necessary

Session

This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies.

hstc

Analytics

6 months

The main cookie for tracking visitors.

hubspotutk

Analytics

6 months

This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

hssc

Analytics

30 mins

This cookie keeps track of sessions.

hssrc

Analytics

Session

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.

messagesUtk

Functionality

6 months

This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.

 

Managing cookies

You can set your cookies when you initially visit our website and can manage your settings on subsequent visits, via the cog icon in the bottom left of your screen.

If you choose to decline cookies, some parts of the Bridge Platform may not work as intended or may not work at all.

Changes to this Policy

The terms of this policy may change from time to time. We shall publish any material changes to this Policy via appropriate notices either on this website or by contacting you using other communication channels. 

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to askmarketing@ngagerecruitment.com