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Privacy Policy

Bridge VMS Privacy Notice 2023

Introduction 

Welcome to our privacy policy.  

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.  

This privacy policy is provided in a layered format so you can click through to the specific areas set out below.  

  1. [IMPORTANT INFORMATION AND WHO WE ARE]
  2. [THE DATA WE COLLECT ABOUT YOU]
  3. [HOW IS YOUR PERSONAL DATA COLLECTED?]
  4. [HOW WE USE YOUR PERSONAL DATA]
  5. [DISCLOSURES OF YOUR PERSONAL DATA]
  6. [INTERNATIONAL TRANSFERS]
  7. [DATA SECURITY]
  8. [YOUR RIGHTS INCLUDING STATE SPECIFIC RIGHTS]
  1. Important information and who we are 

We are i-Resource Inc. but you will know us as BridgeVMS.  

We are part of nGAGE Talent (whose full company name should you want to check is nGAGE Specialist Recruitment Limited registered company number 06189822) which is made up of different legal entities including us, details of which can be found here: https://www.ngagetalent.com/

 This privacy policy is issued on behalf of the nGAGE Talent group of companies so when we mention "nGAGE", "we", "us" or "our" in this privacy policy, we are referring to the relevant company in nGAGE Talent responsible for processing your data. We will let you know which entity will be the controller for your data when you apply for a role.  

Bridge.VMS is the controller and responsible for this website. 

If you have a problem or just want to understand more 

nGAGE Talent has appointed a data protection officer (DPO) and that DPO is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO by email dpo@ngagerecruitment.com or you can write to us at 5th Floor, 4 Coleman St, London EC2R 5AR You can chose but it is quicker if you email us.  

Purpose of this privacy policy 

This privacy policy aims to give you information on how your personal data is collected and processed when you use this website or our BridgeVMS system. 

This website is not intended for children and we do not knowingly collect data relating to children. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at dpo@ngagerecruitment.com

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. We have tried to make it as user friendly as possible but recommend you grab a cup of tea and a seat before you make a start. This privacy policy supplements other notices and privacy policies and is not intended to override them.  

Changes to the privacy policy and your duty to inform us of changes 

We keep our privacy policy under regular review. This version was last updated on January 1, 2024. Historic versions can be obtained by contacting the DPO. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. 

2. The data we collect about you 

Types of data 

We collect several types of information from and about users to this website and/or of BridgeVMS. In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards. 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

Special category data includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and genetic data, biometric data, data concerning health or data concerning a person's sex life or sexual orientation. Don’t worry we don’t collect all of this in fact we do so rarely and will always let you know in advance if we do.  

Categories of personal data 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

  • Identity Data includes first name, maiden name, last name, title, date of birth and gender if you provide it.  
  • Contact Data includes address, email address and telephone numbers. 
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.  

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your data with others to calculate the percentage of people accessing certain roles or a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. 

3. How is your personal data collected? 

We use different methods to collect data from and about you including through: 

  • Direct interactions. You may give us your data by filling in forms or by corresponding with us by post, phone, email or otherwise.  
  • Third parties. These include clients and employers who provide us with your information so that you can access Bridge.VMS 
  • Automated data collection technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy https://www.ngagetalent.com/cookie-policy for further details. 
4. How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • Where we need to perform the contract we are about to enter into or have entered into with you. 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 
  • Where we need to comply with a legal obligation. 

Purposes for which we will use your personal data 

We have set out below, in a table format, a description of all the ways we plan to use your personal data.  

Purpose/Activity 

Type of data 

Basis for processing  

As a user Bridge.VMS 

(a) Identity  

(b) Contact 

Performance of a contract with you 

As a user of our website or to communicate with you 

(a) Identity  

(b) Contact 

As a user of our website that has chosen to contact us 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)  

(a) Identity 

(b) Contact 

(c) Technical 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) 

(b) Necessary to comply with a legal obligation 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences 

(a) Technical  

 

Necessary for our legitimate interests (to define types of applicants seeking work-finding services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) 

Marketing  

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: 

Promotional offers from us  

We may use your Identity and Contact Data to form a view on what we think you may want or need, or what may be of interest to you.  

You will receive marketing communications from us if you have requested information from us or have received work-find services from us and you have not opted out of receiving that marketing. 

If you do not wish to have your personal data used by Us to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by logging into the Website. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.  

Third-party marketing  

If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data.  

Cookies 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

5. Disclosures of your personal data 

We may share your personal data with the following: 

Internal Third Parties 

Other companies in the nGAGE Talent acting as joint controllers or processors.  

External Third Parties 

  • Service providers acting as processors based India, Poland, South Africa and Mexico who provide administration services. 
  • Service providers acting as processors based in USA who provide IT, marketing and system administration services (including those who provide payroll calculation services, automated email communications and applicant tracking). 
  • Professional advisers acting as processors or independent controllers including lawyers, bankers, auditors and insurers based in USA, UK, Eire, Germany, Netherlands, Poland and Australia who provide consultancy, banking, legal, insurance and accounting services. 
  • Federal and state, tax authorities, agencies, regulators and other authorities. 
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.  

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

6. International transfers 

We share your personal data within nGAGE Talent. This may involve transferring your data outside the USA. 

Whenever we transfer your personal data out of the USA we ensure at least one of the following safeguards is implemented:  

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. 
  • Where we use certain service providers in Europe or the UK we may use specific contracts approved for use in Europe by the EU which set a high standard for safeguarding 

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the USA.  

7. Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, clients and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

8. Your rights 

Accessing and Correcting Your Information 

 You can review and change your personal information by logging into the BridgeVMS and visiting your account profile page.  

You may also send us an email at hello@info.bridgevms.com or dpo@ngagerecruitment.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 

Residents of certain states, may have additional personal information rights and choices.  

Your State Privacy Rights 

 State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.  

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to: 

  • Confirm whether we process their personal information. 
  • Access and delete certain personal information. 
  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah). 
  • Data portability. 
  • Opt-out of personal data processing for: 
  • targeted advertising (excluding Iowa); 
  • sales; or  
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah). 
  • Either limit (opt-out of) or require consent to process sensitive personal data.  

The exact scope of these rights may vary by state.