Credentialing and Compliance: How a VMS Supports MSP Success

For MSPs managing contingent workforce programs, credentialing and compliance aren’t optional; they are mission-critical. Mismanaged certifications or missed compliance deadlines can create operational risk, damage client trust, and even result in fines.

The Challenge for MSPs

MSPs often oversee multiple suppliers and hundreds of contractors, each with different certifications, licenses, and role-specific requirements. Manually tracking compliance across all these variables is time-consuming, complex, and prone to errors. This can lead to:

• Delayed project staffing when credentials are missing or out of date

• Increased client risk due to non-compliant contractors

• Compliance violations or penalties from regulators

• Difficulty maintaining audit-ready records for clients or oversight bodies

• Inconsistent processes across suppliers and contractors

• Limited visibility into real-time compliance status

• Challenges in quickly validating contractor qualifications for new projects

Managing all these moving parts without a centralized system makes credentialing and compliance one of the most resource-intensive tasks for MSPs, yet it’s absolutely critical to protect both client relationships and operational integrity.

How a VMS Can Help

A VMS centralizes and automates credentialing and compliance, making it easier for MSPs to manage multiple suppliers, contractors, and role-specific requirements efficiently. Key capabilities include:

• Centralized tracking: All certifications, licenses, and regulatory requirements are in one place.

• Proactive notifications: Automatically flag expiring credentials or compliance gaps without manual reminders.

• Role-based validations: Quickly verify that contractors meet the specific requirements for each project or role.

• Standardized processes: Onboarding, verification, and renewal workflows are consistent across suppliers.

• Real-time visibility: Dashboards provide real-time visibility into compliance status

• Supplier collaboration: Share updates and compliance requirements in real-time with suppliers seamlessly

By consolidating these functions in a VMS, MSPs can reduce administrative overhead, minimize risk, maintain client trust, and keep projects on schedule, even when managing large, complex contingent workforces.

The Benefits

With a VMS, MSPs can manage their workforce more efficiently, maintain compliance, reduce risk, and build client confidence. Real-time tracking and automated alerts minimize errors and keep projects on schedule.

Why It Matters for Clients

Clients want assurance that every contractor is properly credentialed and compliant. A VMS provides transparency into compliance processes, helping MSPs demonstrate reliability and strengthen client relationships.

See It in Action

Want to see how a VMS can simplify credentialing and compliance for your MSP program? Request a demo to discover how effortless compliance can be.