2 min read

Supporting Major Clients: An MSP's Staffing Revolution with Bridge VMS

Bridge VMS Team : Aug 15, 2024

Vendor Management System (VMS) MSP

Supporting Major Clients: An MSP's Staffing Revolution with Bridge VMS

A US-based IT Managed Service Provider (MSP) specializing in hiring software engineers faced significant challenges managing their recruitment programs before integrating with Bridge VMS. This MSP supports a major client by hiring and managing hundreds of engineers across Latin America, including countries like Mexico and Ecuador, and had specific challenges.

Customer Challenges

The MSP encountered several key issues:

Multiple Languages and Currencies: Managing a workforce spread across multiple countries posed a challenge due to the need to handle different languages and currencies.
Lack of a Unified System: The absence of a centralized system for managing recruitment programs led to inefficiencies and difficulties in maintaining consistency.
Functionality Issues: Previous VMS solutions lacked the necessary functionality, failed to deliver on promised features, and led to dissatisfaction.
Customer Support Problems: Inadequate support from existing VMS providers made it challenging to address issues promptly, hindering effective management.
High Costs and Implementation Delays: High costs and long implementation times further exacerbated the MSP’s difficulties, with competitors often quoting 9 to 10 months for implementation.

How Bridge VMS Met the IT MSP's Needs:

Bridge VMS Features	How We Deliver on Customer Needs
Centralized and Transparent Management	Bridge VMS offered a unified platform for managing all aspects of staffing programs, eliminating the need for multiple systems. This centralization reduced errors and enhanced transparency, providing transparent pricing and contract terms without hidden costs.
Seamless Implementation and Support	Bridge VMS ensured a smooth implementation with a dedicated customer success team. The platform’s simplicity allowed for a faster implementation timeline, often as short as 8 weeks, even with customized workflows and integrations—comprehensive on-boarding processes, including detailed guides and product tours, equipped users to utilize the system effectively.
Enhanced Operational Efficiency	Bridge VMS automated many manual processes, significantly reducing the time and effort required from the MSP’s team. The system supported multiple languages and currencies, allowing for seamless management of a diverse workforce. This automation improved compliance tracking, reduced errors, and mitigated risks, saving substantial management costs.

Results and Impact

Bridge VMS transformed the IT MSP’s recruitment management, especially for their most extensive programs. The implementation resulted in:

Significant Cost Savings: The integration led to substantial cost savings, as the MSP could now manage operations more efficiently and reduce overhead costs.
Increased Client Confidence: After a single demo, the client expressed higher confidence in Bridge VMS, leading to its adoption across all major programs.
Enhanced Compliance and Reduced Fraud: Automated compliance tracking and error reduction enhanced the overall integrity of the recruitment processes.

Discover the Benefits of Bridge VMS

Bridge VMS provided the IT MSP with a comprehensive, transparent, and reliable solution to their recruitment management challenges. To explore how Bridge VMS can transform your contingent workforce management, consider the following features:

Next-Generation VMS: Tailored for today’s contingent workforces, MSPs, and staffing firms.
Streamlined Management: Easily manage shift and assignment workers, streamlining your processes.
Cost Savings: Achieve significant savings with robust reporting and advanced features.
Fast Implementation: Quick setup with full mobile capabilities for seamless management.
Data-Driven Decisions: Gain insights into compliance, vendor performance, and other metrics with advanced reporting.

Discover how our powerful platform can put you back in control of your workforce management. Learn more.